The Experience of Care

It is a primary aim of CareOregon to continually improve the experience of care for our membership. This means a commitment to providing the best customer service, most clear and accurate communications and working with our provider network to insure members have positive encounters with the health care system.

Issues CareOregon is Working On

Some of the member advocacy issues we care about:
  • Equitable, high quality health care for all Oregon Health Plan members
  • Supporting health care transformation through the creation of community based health plans called Coordinated Care Organizations (CCOs)
  • Expanding access to primary care clinics
  • Resisting efforts to add co-payments to members
  • Improving access to dental and vision services
  • Connecting in-home and long-term care services to clinical care
  • Co-locating health clinics in community centers with services for children

Read more on this topic

Videos and Presentations

CareOregon member DeWitt lives life to the fullest, despite asthma.

Bertha is the mother of two sons with special needs. She shares how having therapy through CareOregon has helped her sons, and what it has meant in their lives.

Maria shares how health care through CareOregon means more than just the delivery of medical treatment. It has also given her family stability.

“We the People” shows the wonderful member photos taken by internationally known photographer Bruce Davidson.

“We’re CareOregon” shares member stories and staff ideas about CareOregon.