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CareOregon offers mobile app to members

November 30, 2016

PORTLAND, Ore. — Members of the Oregon Health Plan served by CareOregon now have a 21st century tool to help promote better health. The health plan has announced a free mobile app for Apple or Android smartphones. The app provides many of the resources available on some of the most popular medical websites.

“More and more of our members are using mobile phones while fewer are using landlines,” said Martin Taylor, director of Public Policy and Community Relations. “For those who have smartphones, the CareOregon mobile app will allow them to take control over their own health.”

CareOregon mobile app’s tools to promote health, wellness and well-being include:

  • Symptom Care Guides help members assess the severity of any medical issue and decide whether to visit the doctor, go to urgent care or call 911. These are based on clinical practices used by physicians and nurses in 10,000 clinics and 400 nurse advice lines in the US and Canada. They have been tested for 15 years on more than 150 million symptom calls.
  • Directions to the nearest urgent care or emergency department, if one is needed.
  • Parent Advice Messages deal with the most common questions parents ask their physicians about their children’s behavior and wellness. Each topic provides a description of the issue, three to five specific recommendations and additional resources.
  • One-button access to poison control and CareOregon customer service.

CareOregon serves 220,000 Oregonians through its Medicare Advantage plan and its affiliations with four Medicaid Coordinated Care Organizations, including Health Share of Oregon in the Portland Metro area.

The mobile app does not connect CareOregon members to their own secure personal medical records. It does, however, provide a way to record other plan information they choose to add, such as doctors’ and Customer Service telephone numbers, medication and allergy list or health plan member ID number, to have it with them for easy access when they need it, such as when checking into a doctor’s office or filling a prescription.

The CareOregon mobile app is available on the App Store for Apple products and on Google Play for Android phones.

 

For information about CareOregon or the new mobile app, contact Jeanie Lunsford, 503-416-3626, lunsfordj@careoregon.org.

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