Resource List

Provider Resources

• Claim Filing Time Limits Diagram
• DME vendor panel details
• Medicare and Medicaid billing and pricing resources
  • Pricing FAQ
  • Pricing Tutorial

Verifying Clinics’ E-mails

CareOregon is confirming clinics’ e-mail addresses to ensure that we can contact you with system alerts and other critical information. Please send the e-mail address(es) that you want CareOregon to use when contacting your clinic to careoregonalerts@careoregon.org. Be sure to identify each e-mail with job title and name.

Contact Information

Barrier Breakers (Provider Satisfaction Team)

• Email: providersatisfaction@careoregon.org

Network Relations Associates

• Team Assignment List
• Fax number: 503-416-1478 or 1-800-874-3916

New e-mail address for claims inquiries

• Send your e-mailed claims inquiries to claimshelp@careoregon.org.
• Phone numbers: 503-416-4100 or 1-800-224-4840. Press option 3 for provider.
• Send CareOregon Advantage and OHP electronic claims to the same payer ID (93975).
  Do not bill separately for each plan.
• Mail paper claims to:
  

  Claims, CareOregon
  PO Box 40328
  Portland OR 97240

Provider Systems Access Help Desk

If you need a user ID and/or password to access the prioritized list or have other problems using the list:

1. Call 503-416-4100 or toll free at 1-800-224-4840.
2. Press 3 to be transferred to the Help Desk.

Or, send an e-mail to providerhelpdesk@careoregon.org.

Medical Management Department

• Fax number: 503-416-3637 or 1-800-862-4831

Web Links

• MMIS (OHP Provider Web Portal)
• Claim Adjustment Reason codes
• Remittance Advice Remarks codes
• Vision Service Plan
• National Depression Screening Day Primary Care Outreach registration

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