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We're here for you through COVID-19 and beyond

CareOregon knows that you, our members, have many questions about COVID-19. We want to help you understand how to take precautions and how to access your benefits during this time. Health care providers are working hard to continue seeing patients, and your health is important to them.

There are also many community resources available to help you during this time. Health Share, your coordinated care organization (CCO), has complied a helpful list of resources and they can be found here.

Latest News

COVID-19 home tests available at no cost to you 

Home tests for COVID-19 are now available for people who have: 

  • Symptoms of COVID-19, including fever or chills, cough, shortness of breath, or loss of taste and smell. 
  • Been exposed to someone who has COVID-19.  

These tests let you take your own sample and get results in 10-15 minutes. You can get up to four tests every 30 days. 

You don’t need a prescription for most home COVID-19 tests. Go to a pharmacy in our network, show them your Health Share/CareOregon Member ID card, and your home COVID-19 test will be fully covered. (To find a pharmacy in our network, click here.) The following tests are covered at no cost: 

  • BinaxNOW COVID-19 Antigen Self-Test 
  • Ellume COVID-19 Home Test 
  • IntelliSwab COVID-19 Rapid Test
  • QuickVue At-Home OTC COVID-19 Test 

Other tests require a prescription from your provider because they are more expensive (most often because they use special technology). Talk to your provider if you think you need one of these tests, which include: 

  • Lucira Check It COVID-19 Test Kit 
  • myLAB At-Home COVID-19 Test 
  • Pixel COVID-19 Test (At-Home Collection Kit) 

If you have questions about home COVID-19 tests, please contact Customer Service at 800-224-4840 or TTY 711. 

If you test positive, stay home for at least 10 days and try to stay in a separate room from anyone you live with. Call your provider and tell them about your test. They can confirm how long you should stay at home and can help with next steps. For more information about what to do if you test positive, click here

If you test negative, you may still have COVID-19. You can repeat the test in one to two days as directed by the test kit. You may need to get another test from a health care provider that a lab will analyze to get more accurate results. Call your provider for more details. 

As of November 3, 2021, everyone age 5 and over is eligible to receive the COVID-19 vaccine:

  • People ages 5-17 are only eligible for the Pfizer vaccine.
  • Children ages 5-11 will receive a pediatric version of the vaccine.
  • Everyone ages 5-14 must have permission from a parent or guardian.

The CDC and FDA now recommend third doses or booster doses for some people. OHA has detailed information about third/booster doses, which you can find here.

Please click on a question below to learn more.

  • What are the best places to find up-to-date information about the COVID-19 vaccine?

  • Am I eligible for the vaccine?

  • How do I get a vaccination?

  • What should I do before and after I get the vaccine?

  • Is the vaccine safe and effective?

  • Will I need a booster dose or third dose of the COVID-19 vaccine?

  • Where can I find other resources or information about the vaccines?

  • Can I get a home test for COVID-19?

  • What is the Delta variant?

  • Can I still see my normal providers for non-COVID appointments?

  • How can I help myself stay healthy during COVID-19?

  • What are the latest updates about pharmacies and medicine?

  • Is transportation help still available during COVID-19?

  • How can I get help in my language?

  • What is contact tracing? Will I be contacted about it?

  • Should I be worried about COVID-19 scams?

  • Do I qualify for the Oregon Health Plan?

  • Where can I find more information?




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Coronavirus (COVID-19) FAQ for Members

  • Q: How does testing work?

  • Q: Who is at risk of getting the coronavirus?

  • Q: How can I prevent the coronavirus?

  • Q: Do I need a face covering? Will CareOregon provide a face covering?

  • Q: Can I get extra medicine if I can’t make it to the pharmacy?

  • Q: Are there medication treatments for the coronavirus that are covered?

  • Q: Can CareOregon provide tissues, hand sanitizer, disinfecting wipes or other supplies?