Our phone network is currently experiencing technical issues resulting in dropped calls. We apologize for any inconvenience. For alternate contact options you can contact us either via our member portal's secure messaging feature or call OputmRx, pharmacy’s member and provider’s support.

Medicaid members and providers # 1-866-843-5126

Medicare members and providers #: 1-866-325-7344

We will remove this message when the issue is resolved.

Welcome to our pharmacy resources page. Here you’ll find information about our Pharmacy Help Desk, formulary, policies and forms and more. Click here to read more about our pharmacy residency or MEDS Ed program.

Bi-Mart Pharmacy closure: Click here to read more.

Pharmacy Help Desk

The Pharmacy Help Desk provides resources for providers, pharmacists, pharmacy technicians and supporting staff.

Customer Service:
503-416-4100, toll-free 800-224-4840 or TTY 711
8 a.m. to 5 p.m. Monday through Friday

OptumRx for after hours:
Medicare members: 866-325-7344
Medicaid (OHP) members: 844-245-0449


Other topics

Click below to learn about other pharmacy-related topics.