Welcome to our pharmacy resources page. Here you’ll find information about our Pharmacy Help Desk, formulary, policies and forms and more. Click here to read more about our MEDS Ed program.
Pharmacy Help Desk
The Pharmacy Help Desk provides resources for providers, pharmacists, pharmacy technicians and supporting staff.
Customer Service:
503-416-4100 or toll-free 800-224-4840
8 a.m. to 5 p.m. Monday through Friday
OptumRx for after hours:
Medicare members: 866-325-7344
Medicaid (OHP) members: 844-245-0449
Other topics
Click below to learn about other pharmacy-related topics.
MEDS Chart
Download the MEDS Chart here in English or Spanish.
Obtaining a complete list of a patient’s medications can be difficult. It can be equally hard to find out how patients feel their meds are working, and how they are actually taking them. There may be medication-related problems that can be avoided by asking the right questions. It’s not always easy for patients to understand how to take their medications, especially when there are many prescriptions from several prescribers. Pill bottles don’t always show the name of the indication that they are meant to treat. Using the MEDS Chart helps patients voice how they feel their medications are working for them, and to work more closely with caregivers and clinicians to:
- Discover if medications are working.
- Find out what’s really going on with adherence.
- Improve medication safety.
- Promote better health outcomes.
The MEDS Chart helps patients reinforce the reason for taking a medication, allowing them to better express how they feel about taking it and express any concerns they have.
