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Contact us


315 SW Fifth Ave
Portland, OR 97204

Customer Service:

CareOregon and Health Share/CareOregon:
Call: 503-416-4100, toll-free 800-224-4840 or TTY 711
Email: customerservice@careoregon.org
Hours:  8 a.m. to 5 p.m. Monday-Friday
You can also send us a secure message using our member portal.

CareOregon Advantage (Medicare):
503-416-4279, toll-free 888-712-3258 or TTY 711
Hours: 8 a.m. to 8 p.m. every day

CareOregon Dental:
Call: 503-416-1444, toll-free 888-440-9912 or TTY 711
Hours: 8 a.m. to 5 p.m. Monday-Friday

Columbia Pacific CCO:
503-488-2822, toll-free 855-722-8206 or TTY 711
Hours: 8 a.m. to 5 p.m. Monday-Friday

Jackson Care Connect:
Call: toll-free 855-722-8208 or TTY 711
Hours: 8 a.m. to 5 p.m. Monday-Friday

Housecall Providers:
Call: 971-202-5500 or TTY 711


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To verify employment:

Please email  VOE@careoregon.org. Include VOE and employee last name in the subject line. Attach your release of information form signed by the employee.


Office closure days:

1/3/2023 - New Years Day (observed)

1/16/2023 - Martin Luther King Jr. Day

5/29/2023 -  Memorial Day

6/19/2023 - Juneteenth

7/4/2023 - Independence Day

9/4/2023 - Labor Day

11/10/2023 - Veterans Day (observed for qualified Veterans)

11/23/2023 - Thanksgiving Day

11/24/2023 - Day after Thanksgiving

12/25/2023 - Christmas Day


Third-Party App Vendors:

Click here to view our developers portal


Technical website assistance: 

For technical questions or comments about our website, contact the web administrator. For all other matters, contact CareOregon Customer Service at the numbers above.

Feedback and complaints

Member feedback helps us improve. It is your legal right to submit a complaint, and you won’t face any negative consequences if you do. Learn about feedback and complaints by clicking on your language of choice below:

Member complaint and feedback forms


Fraud, waste and abuse

To file a report on fraud, waste or abuse, visit our EthicsPoint site.

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