Q: Will CareOregon ever send me a bill?
A: No. We will never charge you for any covered Medicaid/OHP service.
Q: Will I owe a copayment if I go to the doctor?
A: Our members are not charged copayments or fees when they see a doctor or other provider in our network. There may be a copayment at pharmacies for certain mental health prescriptions that are covered by the state.
If a medical office asks you for a copayment, ask the staff to call Customer Service.
When you make an appointment, let the office know you’re covered by CareOregon.
Q: What should I do if a doctor’s office mails me a bill?
A: You probably don’t owe anything for covered services while you are a CareOregon member. Call CareOregon Customer Service right away to find out.
Q: I need to see a doctor, but I don’t have my Health Share of Oregon Member ID card yet. What should I do?
A: Call Customer Service. We’re happy to help.
Q: I lost my Member ID card. How do I get a new one?
A: Call Health Share of Oregon Customer Service toll-free at 888-519-3845 or TTY 711, 8 a.m. to 5 p.m. Monday-Friday.