Learn more: Important changes for non-contracted behavioral health providers.

Select language

Provider document update: Non-contracted Behavioral Health Fee Schedule effective June 1, 2025.

Provider support

As a CareOregon provider, you may have specific questions for us. Below, you’ll find contact and procedural information for providers. If you are looking for specific forms and policies, visit our provider page and select your area. Please click on a topic below to get started.

Contact Us 

Find the most convenient way to contact us, update your clinic information and sign up for updates from CareOregon.

Provider portal

You can review member eligibility, authorization status, claim status, and more in our provider portal.

Visit our provider portal tutorials page to:

  • Learn more about provider portal functions, login and account set-up
  • Access tutorials on how to use and navigate the portal
  • Learn more about recent enhancements such as secure messaging and direct data entry for claims

Becoming a CareOregon provider 

Thank you for your interest in joining CareOregon’s provider panel!

CareOregon administers plan services for three Coordinated Care Organizations (CCO) and a Medicare Advantage plan (D-SNP), supporting and enhancing sensible, localized, coordinated care. 

Provider portal

You can review member eligibility, authorization status, claim status, and more in our provider portal.

Visit our provider portal tutorials page to:

  • Learn more about provider portal functions, login and account set-up
  • Access tutorials on how to use and navigate the portal
  • Learn more about recent enhancements such as secure messaging and direct data entry for claims

Member Resources

Help our members and potential members get the right care and service they deserve, in a language they understand. From signing up eligible candidates to finding them a free air conditioner when it gets hot, you can find resources to provide the best service in the menus below.

Provider portal

You can review member eligibility, authorization status, claim status, and more in our provider portal.

Visit our provider portal tutorials page to:

  • Learn more about provider portal functions, login and account set-up
  • Access tutorials on how to use and navigate the portal
  • Learn more about recent enhancements such as secure messaging and direct data entry for claims

Submitting claims and receiving payment 

You can find instructions and options for various methods of submitting claims, receiving payments and remittance advices. 

Provider portal

You can review member eligibility, authorization status, claim status, and more in our provider portal.

Visit our provider portal tutorials page to:

  • Learn more about provider portal functions, login and account set-up
  • Access tutorials on how to use and navigate the portal
  • Learn more about recent enhancements such as secure messaging and direct data entry for claims

Provider Training

Stay up-to-date on quality metrics, fraud waste and abuse policies, and Model of Care training with the following tools.

Provider portal

You can review member eligibility, authorization status, claim status, and more in our provider portal.

Visit our provider portal tutorials page to:

  • Learn more about provider portal functions, login and account set-up
  • Access tutorials on how to use and navigate the portal
  • Learn more about recent enhancements such as secure messaging and direct data entry for claims

Other Provider Resources

Provider portal

You can review member eligibility, authorization status, claim status, and more in our provider portal.

Visit our provider portal tutorials page to:

  • Learn more about provider portal functions, login and account set-up
  • Access tutorials on how to use and navigate the portal
  • Learn more about recent enhancements such as secure messaging and direct data entry for claims

Website feedback

close icon

Help us improve our website

Having trouble finding what you’re looking for? Want to tell us about your website experience? Take our feedback survey and let us know!