315 SW Fifth Ave
Portland, OR 97204

Customer Service:

CareOregon and Health Share/CareOregon:
Call: 503-416-4100, toll-free 800-224-4840 or TTY 711
Text to chat: 503-488-2887 
Hours:  8 a.m. to 5 p.m. Monday-Friday
Click here to access our member portal to send us a secure message.

CareOregon Advantage (Medicare):
503-416-4279, toll-free 888-712-3258 or TTY 711
Hours: 8 a.m. to 8 p.m. every day

CareOregon Dental:
Call: 503-416-1444, toll-free 888-440-9912 or TTY 711
Hours: 8 a.m. to 5 p.m. Monday-Friday

Columbia Pacific CCO:
503-488-2822, toll-free 855-722-8206 or TTY 711
Hours: 8 a.m. to 5 p.m. Monday-Friday

Jackson Care Connect:
Call: Toll-free 855-722-8208 or TTY 711
Hours: 8 a.m. to 5 p.m. Monday-Friday

Housecall Providers:
Call: 971-202-5500 or TTY 711


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To verify employment:

Please email or fax 503-416-1462. Include VOE and employee last name in the subject line. Attach your release of information form signed by the employee.


Office closure days:

New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving


Technical website assistance: 

For technical questions or comments about our website, contact the web administrator. For all other matters, contact CareOregon Customer Service at the numbers above.