Attention: Winter weather hazards may disrupt your transportation service. Trips may be limited to emergencies and life-sustaining care only. Learn more about safety during winter weather.
We’ll get you there with Ride to Care
If you don’t have a way to get to a covered health appointment, Ride to Care can help. This free program provides transportation to medical, dental, mental health and substance use treatment visits.
Ride to Care can also give you TriMet passes if you live in Clackamas, Multnomah or Washington counties.
2025 NEMT recap
- Total NEMT users
- 39,796
- Total trips
- 1,685,073
- Total distance traveled
- 5,828,135 miles
Ride to Care services
Reimbursement
Ride to Care pays a per-mile rate for mileage to and from health care visits. You can drive yourself, or someone else can drive you. In some cases, Ride to Care pays stipends for meals and lodging when your health care needs require travel outside Multnomah, Clackamas or Washington counties.
Public transportation
Ride to Care provides daily or monthly TriMet Hop Fastpasses to take TriMet buses, MAX, the Portland Streetcar and C-Tran. They can also offer fares for other local transit agencies within the Health Share service area.
Vehicle-provided rides
Ride to Care can schedule private and shared rides, in the type of vehicle that’s right for your needs.
Try to call at least 48 hours before your appointment, unless your visit is medically necessary and urgent. Some rides may need approval from CareOregon before they can be scheduled.
You have the right to request a same-day or next-day ride. However, if your requests on short notice and demand for rides is high, we prioritize medically urgent requests.
For complete details on these services, visit Ride to Care.
Contact Ride to Care to get started
Contact Ride to Care to talk about your free transportation options or to schedule a ride. They are there to help you get to your physical, dental and mental health appointments with ease.
Ride to Care guide
Check out the Rider's Guide for details about the transportation program.
If you want a printed copy of the Rider's Guide, please contact CareOregon Customer Service. We will send you the printed Rider's Guide within five business days.
Ride to Care Rider's Guide
This guide helps you understand Ride to Care’s services and how to plan your visits to medical providers.
Transportation assistance forms
These forms may be required for you to access transportation services.
Appointment of Representative Form
This form lets you choose someone (an authorized representative) to help you with any part of the non-emergency medical transportation (NEMT) process.
NEMT Appointment of Representative Form Simplified Chinese
Secure Transport Consent Form
This form is used to give written consent for secure transport, when required.
Understanding transportation services
To make things simple, we created a video and a one-page guide to transportation services and benefits. You can watch the video or download the handout in your language.
Transportation handout
Learn about getting help with trips to health care appointments and services that are covered through the Oregon Health Plan (OHP).
