Nutrition supports 

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Starting July 1, 2026, more nutrition support will be available. Go here to learn about new benefits that help members get healthy food.

Good nutrition helps keep our bodies strong and healthy. The food we eat gives us energy and nutrients that help us grow, stay active and feel our best.

Eating a balanced diet with fruits, vegetables, whole grains, protein and healthy fats helps our bodies stay healthy and fight off illness. When we eat the right foods, we can feel better, think clearly and have more energy to do the things we enjoy.

What kind of nutrition supports are available?

  • Medically tailored meals (includes individual assessment)
  • Nutrition education
  • Fruit & Vegetable Benefit
  • Pantry Stocking Benefit

Process and timeline

Workflow graphic describing what to expect in the HRSN process

Am I eligible for nutrition supports?

To qualify for nutrition supports, all four of these must be true:

  • You must be a current member
  • You cannot get this service through any other way or program
  • The food or service will help with your health or life situation
  • You are experiencing significant serious food insecurity (you don’t have enough food or money for food)

Not every request can be approved. Our team reviews each request carefully and makes the final decision.

For more details about who can qualify and what supports are available, see the Nutrition benefit expansion handout and Social Needs Assistance Guidelines below.

How do I ask for nutrition support?

If you meet the rules above and want to ask for nutrition support, click the button below to fill out the online request form.

Digital nutrition support request form

You can also download and fill out the Nutrition Services Request Form (PDF) and send it to CareOregon Customer Service by one of the following:

You can fill out either form yourself, or with the help of a parent, a caregiver, trusted friend, guardian or a staff member from an organization or clinic.

If you have questions or would like help filling out the request form(s), call CareOregon Customer Service. Press option 1 for "member," then select option 6 for "social needs."

Documents related to your request should be uploaded in advance. Documentation can be emailed to hrsncx@careoregon.org or uploaded to the member portal.

Uploading documents using the member portal

  1. Go to the message center and click "new message"
  2. Click "add recipients" and select "Health Related Services Requests"
  3. Add “HRSN” in the subject line and attach the file(s) to the message using the attach file feature
  4. Add any other context and click "send"

Fruit & vegetable and pantry stocking benefits FAQ

  • Fruit & vegetable benefit includes minimally processed fruits and vegetables, such as:
    • Fresh, frozen, dried, puréed or canned produce
    • Herbs
  • Pantry stocking benefit includes minimally processed whole foods, such as:
    • Fruits and vegetables
    • Meat, poultry, fish, plant‑based proteins, legumes
    • Dairy
    • Whole grains, breads, cereals
    • Cooking oils, spices, herbs
    • Snacks and non-alcoholic beverages
    • Seeds and plants that produce food for the household to eat

You may be eligible if you:

  • Are an active OHP member
  • Have certain life transitions
  • Are experiencing food insecurity
  • Have a health condition that meets benefit requirements
  • And be able to meet one of the following (for Pantry Stocking):
    • Are under age 21
    • Are pregnant or have pregnancy-related health risks
    • Are a young adult ages 19–26 with special health care needs

      CareOregon will let you know what you may qualify for when you apply.

Choose the option that works best for you:

  • Fill out the online form
  • Or, fill out this PDF form and send your completed application to:
    • Fax: 503-416-1376
    • Or, email: hrsncx@careoregon.org
      • If you email, please call CareOregon Customer Service at 971-236-2998
      • Press 1 (member) → 6 (social needs)
  • Or call CareOregon Customer Service: 971-236-2998
    • Press 1 (member) → 6 (social needs)

Once a decision is made, we will send you a letter informing you of the next steps.

Members receive benefits in one of two ways:

  • Grocery box delivery (weekly or biweekly) or pickup, or
  • A prepaid card usable at approved grocery retailers and farmer’s markets

  • Member Customer Service:
    • Phone: 971-236-2998
      • Press 1 (member) → 6 (social needs)
  • Member portal: careoregon.org/members/member-portal
    • For the fastest way to submit documents or check the status of your request, please use the secure CareOregon Member Portal. This online messaging platform is available to members age 18 and older who have internet access through a desktop computer.
    • If you already have an account, simply sign in. If you are not yet registered, instructions are available on the portal page. Once logged in, you can send messages directly to the Social Needs Support inbox regarding supporting documents or status inquiries. 
  • Email: hrsncx@careoregon.org