Welcome, CareOregon/Health Share members! We’re glad you’re in the CareOregon and Health Share of Oregon family. CareOregon is proud to be part of the Health Share of Oregon coordinated care organization (CCO). CCOs are companies that contract with the state of Oregon to manage your health care. CareOregon is one of several insurance providers in the tri-county area that help Health Share CCO deliver care.
This page offers a brief guide to your Medicaid benefits. If you can't find what you're looking for, please call Customer Service at the numbers below, or visit our specific pages for physical health care,
dental health care, and mental health and substance use treatment.
Learn more about the Oregon Health Plan here.
Download our Easy Guide
Get started with your Health Share/CareOregon benefits quickly.
Download our PDF guide in the following languages: English | Spanish | Arabic | Traditional Chinese | Simplified Chinese | Russian | Somali | Vietnamese
Large print: English | Spanish | Arabic | Traditional Chinese | Simplified Chinese | Russian | Somali | Vietnamese
Click here to download the Health Share Member Handbook. If you would prefer a printed copy of the Easy Guide, call Customer Service
at 800-224-4840 or TTY 711. There’s no charge, and you’ll receive a copy within five business days. You may also receive a copy in large
print or in languages other than English.
CareOregon OHP Benefits topics
Click on a topic below to expand more information.
Who to call for what
Contact Oregon Health Authority:
- For information about enrollment, including renewals, your application status, changing your CCO and name/address changes.
The Oregon Health Authority (OHA) runs the Medicaid program for the entire state of Oregon, which is called the Oregon Health Plan (OHP).
Online: one.oregon.gov
Phone: Toll-free 800-699-9075 or TTY 711, 8 a.m. to 5 p.m. Monday-Friday
Contact Health Share of Oregon:
- To replace a lost or stolen Member ID card.
- To make a health plan or dental plan change within Health Share.
Health Share is a coordinated care organization (CCO). It’s one of two CCOs that work under OHA to serve OHP members in the tri-county area.
Online: healthshareoregon.org
Phone: 503-416-8090, toll-free 888-519-3845 or TTY 711, 8 a.m. to 5 p.m. Monday-Friday
Email: info@healthshareoregon.org
Contact CareOregon:
- To change your PCP or find a provider.
- For questions about your benefits and eligibility, such as:
- Is my coverage active?
- What medications or services are covered?
- What’s the status of my appeal or prior authorization?
- For help navigating a question or problem, or want to submit a complaint.
CareOregon is one of several insurance providers in the tri-county area that helps Health Share deliver care to OHP members.
Phone: 503-416-4100, toll-free 800-224-4840, TTY 711, 8 a.m. to 5 p.m. Monday-Friday
Email: customerservice@careoregon.org
Secure message: careoregon.org/portal
OHP Bridge program benefits
OHP Bridge is a new Oregon Health Plan (OHP) benefit package that covers adults with higher incomes. People who can get OHP Bridge must:
- Be 19 to 65 years old;
- Have an income between 139 percent and 200 percent of the federal poverty level (FPL);
- Have an eligible citizenship or immigration status to qualify; and,
- Not have access to other affordable health insurance.
Expand the section below to learn more about OHP Bridge benefits.
OHP Bridge is almost the same as OHP Plus.
The two benefit packages are almost the same. There are a few things that OHP Bridge does not cover. To learn more about what OHP Bridge does not cover, please see the table below.
| OHP Bridge covers | OHP Bridge does not cover |
|---|---|
|
|
OHP Bridge will cover adults up to age 65 who:
- Have income above traditional OHP Plus limits up to 200 percent of the federal poverty level (FPL),
- Do not have access to affordable health insurance, and
- Have an eligible citizenship or immigration status to qualify.
Income limits shown below apply through February 2025. FPL is updated annually.
| Family Size | 200% FPL |
|---|---|
| 1 | $30,120 per year |
| 2 | $40,880 |
| 3 | $51,640 |
| 4 | $62,400 |
OHP Bridge is free to members. Just like OHP Plus, OHP Bridge is free to members. That means no premiums, no copayments, no coinsurance, and no deductibles.
OHP members with income changes may be moved to OHP Bridge automatically. If you have OHP now, you don’t have to do anything to get OHP Bridge. If you report a higher income when you renew your OHP, you may be moved to OHP Bridge.
People who do not have OHP right now can apply for OHP Bridge.
Go to One.Oregon.gov to apply. You can also use that link to find information about how to apply in person, get application help, or to get a paper application. To apply over the phone, call the ONE Customer Service Center at 800-699-9075 (toll-free, all relay calls are accepted).
For more information about the OHP Bridge benefit, visit the Oregon Health Authority web page for OHP Bridge