Pharmacy service update
Jun 10, 2026, 22:41 PM
Starting July 1, 2026, CareOregon is changing how we handle some pharmacy services. We are working with OptumRx to help with prior authorizations and phone support for members.
Most members will not notice a change.
You will still call CareOregon for help. If you have pharmacy questions, you may be connected to OptumRx. CareOregon will still:
- Decide which medicines are covered.
- Make sure you get good care.
OptumRX will now:
- Decide on prior authorizations for your medicines.
- Send you a letter on which medicines are covered.
This change only affects pharmacy services. Your benefits and coverage are not changing.
Over time, this change may help you get faster decisions and avoid delays in getting your medicine.
Questions? Call:
Customer Service: 503-416-4100 or toll-free 800-224-4840