What are climate devices?

Climate devices are important for people dealing with very hot or cold weather, or unreliable electricity. They help keep you healthy, safe, comfortable and secure.

You can learn below about who can get climate devices, what devices are offered and how to ask for one.

What kind of climate devices are available?

• Air conditioners
• Air filtration units and/or filters
• Mini refrigerators
• Heaters
• Portable power supplies

You may be eligible for one of each device every three years. You are allowed one replacement device in that time frame if yours stops working.

Process and timeline

Can I get a climate device?

To be eligible for a climate device, all three of the following must be true:

• You must be a current CareOregon member
• You are not able to get the item/service through any other benefit or means, and
• The item or service must help with your medical need or life situation

Not all requested items or services are approved. Our team looks at each individual request and decides.

Please review our Social Needs Assistance Guidelines for more information about qualifying medical conditions and life situations, and the commonly funded supports for each.

You can also download and fill out the Climate Device Request Form (PDF) and send it to CareOregon Customer Service by one of the following:

• Email: hrsncx@careoregon.org
• Fax: 503-416-1376
• Member portal

You can fill out either form yourself, or with the help of a parent, a caregiver, trusted friend, guardian or a staff member from an organization or clinic.

If you have questions or would like help filling out the request form(s), call CareOregon Customer Service. Press option 1 for “member,” then option 6 for “social needs.”

Documents related to your request should be uploaded in advance. Documentation can be emailed to hrsncx@careoregon.org or uploaded to the member portal.

Uploading documents using the member portal

1. Go to the message center and click "new message"
2. Click "add recipients" and select "Health Related Services Requests"
3. Add “HRSN” in the subject line and attach the file(s) to the message using the attach file feature
4. Add any other context and click "send"