Climate devices

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What are climate devices?

Climate devices are important for people dealing with very hot or cold weather, or unreliable electricity. They help keep you healthy, safe, comfortable and secure.

You can learn below about who can get climate devices, what devices are offered and how to ask for one.

What kind of climate devices are available?

  • Air conditioners
  • Air filtration units and/or filters
  • Mini refrigerators
  • Heaters
  • Portable power supplies

You may be eligible for one of each device every three years. You are allowed one replacement device in that time frame if yours stops working.

Process and timeline

Workflow graphic describing what to expect in the HRSN process.

Can I get a climate device?

To be eligible for a climate device, all three of the following must be true:

  • You must be a current CareOregon member
  • You are not able to get the item/service through any other benefit or means, and
  • The item or service must help with your medical need or life situation

Not all requested items or services are approved. Our team looks at each individual request and decides.

Please review our Social Needs Assistance Guidelines for more information about qualifying medical conditions and life situations, and the commonly funded supports for each.

How do I request a climate device?

If you have met the criteria listed above and want to ask for a climate device, simply click the button below to fill out the secure Digital Climate Device request form.

Digital Climate Device request form

You can also download and fill out the Climate Device Request Form (PDF), available below in the language of your choice.

Climate Device Request Form (PDF)

Climate Device Request Form Dari

Published on Jul 2, 2026, 06:05 by Rich McPherson

You can fill out either form yourself, or with the help of a parent, a caregiver, or a guardian/support/trusted friend, or a staff member from an organization or clinic.

If you have questions or would like our help filling out the forms, call CareOregon HRSN Customer Service at 971-236-2998.

If you are filling out the PDF form, send your completed request form to CareOregon HRSN Customer Service by one of the following:

Documents related to your request should be uploaded with your request form. You can submit your documents in one of these ways:

  • Fax (preferred): 503-416-1376
  • Attach them to your request form when you submit it
  • Upload them through the member portal (you can upload documents, but you cannot start a new request there)
  • Email: hrsncx@careoregon.org (please call 971-236-2998 after you send your email)

Uploading documents using the member portal

  1. Go to the message center and click "new message"
  2. Click "add recipients" and select "Health Related Services Requests"
  3. Add HRSN in the subject line and attach the file(s) to the message using the attach file feature
  4. Add any other context and click "send"