Welcome to our pharmacy resources page. Here you’ll find information about our Pharmacy Help Desk, formulary, policies and forms and more. Click here to read more about our MEDS Ed program.
Pharmacy Help Desk
The Pharmacy Help Desk provides resources for providers, pharmacists, pharmacy technicians and supporting staff.
Customer Service:
503-416-4100 or toll-free 800-224-4840
8 a.m. to 5 p.m. Monday through Friday
OptumRx for after hours:
Medicare members: 866-325-7344
Medicaid (OHP) members: 844-245-0449
Other topics
Click below to learn about other pharmacy-related topics.
Formulary list and updates
The formulary list provides a directory of all the preferred medications currently approved for Health Share/CareOregon members. Use the link below to view the formulary in PDF format.
- CareOregon OHP formulary (updated 5/1/2025)
- Download a machine-readable format (JSON) of the Formulary
You can search for a drug in one of the following ways:
- Find the drug listed in the formulary PDF index.
- In the PDF file, enter the drug name into the search box located in the menu.
- Call Customer Service at 503-416-4100, toll-free 800-224-4840 or TTY 711.
Note: If you are a provider looking for the CareOregon Advantage formulary, please visit the CareOregon Advantage website.
Formulary updates
CareOregon makes regular formulary updates. Use the links below to view the most recent changes in PDF format.
April 1, 2025
CareOregon (OHP) Formulary Update
March 1, 2024
Authorization Guidelines - Injectable Drugs for Bleeding and Clotting Disorders
April 1, 2025
Authorization Policy - Injectables/Medications Administered Under the Medical Benefit
April 1, 2025
CareOregon (OHP) Formulary Updates - New Generics
June 6, 2019
New Restrictions to Acute Opioid Prescribing
March 18, 2025
CareOregon (OHP) and CareOregon Advantage (Medicare) - Vaccine Coverage Guide
